Reception and Administration Officer (AccessAbility)

The Student Engagement team at Swinburne University of Technology is looking for a Reception and Administration Officer to join their AccessAbility team!

This exciting role will report to the Team Leader, AccessAbility Services and provides reception and administrative services for the AccessAbility team. These services are provided through varied communication methods, including face to face, phone and direct or generic email systems. The role will require a customer-focused approach in dealing with a broad range of stakeholders from students, staff, team members and the external community.

The position will also support the AccessAbility team programs and services including liaising with the Schools and external student support providers.

About You

To be suitable for this role you will need to have experience in the below key accountabilities:

Demonstrated expertise in the administration support of students and faculties

Demonstrated ability to work independently and in a team environment, to deliver customer service to a diverse range of clients

Excellent time management and organisational skills, with ability to prioritise workloads to ensure deadlines are met

Excellent interpersonal skills with the ability to communicate with people at all levels and vary communication style accordingly

Qualifications

Completion of an associate diploma level qualification with relevant work-related experience or a certificate level qualification with post-certificate relevant work experience; or an equivalent combination of relevant experience and/or education/training

About Swinburne University of Technology

Swinburne Horizon 2025 draws upon our understanding of future challenges. With this new strategic plan, we choose to build Swinburne as the prototype of a new and different university – one that is truly of Technology, of Innovation and of Entrepreneurship, and proud of it. We are committed to a differentiated university proposition in education and research, so that:

• Every Swinburne learner gets a work experience
• Every Swinburne graduate gets a job
• Every Swinburne partner gets a tech solution
• Swinburne is the prototype of global best practice

The achievement of our 2025 moon shots depends on our capacity to work collectively, always, as One Swinburne.

To Apply

Please submit your CV and cover letter addressing your suitability for this position.

To review the Position Description and to apply, please scroll down to the bottom of the page.

If you are viewing this advert from an external site, please click ‘apply’ and you will be redirected to Swinburne’s Jobs website to access the Position Description at the bottom of the page.

Please Note: Appointment to this position is subject to passing a Working with Children Check.

If you are experiencing technical difficulties with your application, please contact the Swinburne Talent Acquisition Team on [email protected].

Applications Close: Wednesday 5th April 2023, 5pm

Swinburne offers flexible working options, leave and parenting/carer policies to support work life balance.

Equity and Diversity

Swinburne is a large and culturally diverse organisation and we are proud of our commitment to equity, diversity and inclusion through key initiatives. For further information on all our initiatives visit our Equity & Diversity website.

We welcome and encourage applicants from diverse backgrounds to apply.

We are committed to making the recruitment process fair and equitable for all our candidates. If you have specific accessibility or support requirements please contact [email protected]

Aboriginal and Torres Strait Islander Applicants

We welcome and strongly encourage applications from Aboriginal and Torres Strait Islander people.

For any support please contact [email protected] or for more information on our Indigenous strategies please follow the link to our RAP Reconciliation Action Plan

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant

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