Police Records Clerk Jobs in Phoenix, AZ at City of Phoenix

Title: Police Records Clerk

Company: City of Phoenix

Location: Phoenix, AZ

About This Position

The mission of the Phoenix Police Department is to build and foster strong relationships with the community through our outreach and engagement, while adhering to the highest standards and traditions of the Phoenix Police Department. The Phoenix Police Department is committed to the Guiding Values of our P.R.I.D.E. Statement: Protection, Responsibility, Integrity, Dedication and Employee Excellence.

Police Records Clerks work in a variety of locations throughout the Police Department. This position requires attention to detail, the ability to multi-task, effective time management skills and the ability to work cooperatively with others in a team setting. Multiple positions are available:

CENTRAL BOOKING DETAIL: Responsibilities may include providing high volume customer service contact over the telephone and in-person, at times under challenging circumstances; responding to information requests from Phoenix Police and other law enforcement agencies; operating computers to perform query and data entry functions using a variety of City, statewide, and national databases (i.e., RMS, CAD, ACIC, NCIC, and ACJIS); and searching and processing criminal history records for use by the court, and obtaining inked major case prints. Work Location: Central Booking Detail at 3443 South Central Avenue, Phoenix, AZ. Shift, weekend, and holiday work are required. Work shifts are determined by needs of the department to include 24 hours of operation.

CODE ENFORCEMENT UNIT: These Police Records Clerk positions are assigned to the Public Traffic Detail & Alarm Detail in the Code Enforcement Unit. It is a very fast-paced assignment that provides customer service to a heavy volume of customers either in person or on the telephone throughout the day. The Public-Traffic Police Records Clerk’s responsibilities include assisting the public with records requests, fingerprints, processing traffic accident reports, and issuing oversize load permits. This detail processes requests submitted from the media, attorneys, and government agencies by reviewing reports for release and completing redactions of personal identifying information in accordance with Arizona Public Records Law, City Rules and Regulations, Police Department Operation Orders, and Bureau Procedures. Work Location: 1717 E. Grant St., Ste. 100, Phoenix, AZ. Work Shift: Monday- Friday, 8:00 am to 5:00 pm.

ALARM DETAIL UNIT: The Alarm Detail Police Records Clerks responsibilities include assisting the public with the requirements of the Phoenix City Code on Alarm Systems by processing permit and renewal applications, notifying alarm users of false alarm activations, processing letter extracts, and processing payments. The Alarm Detail requires accurate data entry, must be able to understand and interpret the Phoenix City Code and communicate information to citizens and alarm companies. The Alarm Detail works closely with the alarm industry to help reduce the number of false alarm activations in the City of Phoenix.

RECORD PROCESSING DETAIL: Police Records Clerks respond to requests from Law Enforcement Agencies only. Responsibilities include processing requests for background checks, Brady Gun Law checks and urgent requests from law enforcement agencies, uploads Department Subpoenas and other high-level supplemental items and oversees the Master Name Indices, with over eleven million names. Employees must complete work timely and are responsible for daily/weekl…

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